10
Nov
08

The Holidays: Lead your team to victory

I just completed a Podcast with John DiJulius, author of What’s the Secret: To Providing a World-Class Customer Experience. The first point John made was about the economy and how he avoids watching, reading and getting wrapped up in today’s gloomy economic news. “I need to stay positive so I can deliver my best to my company and employees.” At no other time does John’s message ring true than this Holiday Season that the news media and analysts are already projecting to be one of the weakest in years. The question is: what are you going to do to make this the best Holiday Season possible?
It doesn’t matter what kind of business you’re in – now is the time to shake off the funk of negative thinking, shift into no-compromise leadership mode and lead your team to a fourth-quarter win. The key words here are, “lead your team.” You’ve got seven weeks to play the business game like you’ve never done before.
Here are some red-hot strategies to make this Holiday Season a winner:
* Chaos yields to vision: When one voice rises above the noise with clarity, purpose and direction, others listen. There’s no doubt that achieving a win this Holiday Season is going to take more leadership and focus then ever. Now is the time to ratchet up information flow, set incremental daily and weekly targets … and cheerlead your team like you’ve never done before.
* Systems rule: Too often I hear leaders say, “We already do that,” Unfortunately, their critical numbers tell the truth. Many businesses have systems but fail to turn them on. Accountability and the relentless quest for consistency must be inherently bonded into every system if the desired results are to be achieved. For example, if you have a system for product recommendations and pre-booking, is it “turned on” and running with the precision of a Swiss watch? If not, confront reality, flip the switch and get to work.
* Go for that 20%: I’ve seen my “20%” theory proven time and time again. It’s simple: there is another 20% in sales and growth waiting for you and your team, so go for it. When you put the excuses, blame, insecurity and blockages aside, you’ll see it and achieve it. You’ve got seven weeks to take it and prove me right. You’ve got nothing to lose by trying. No compromise.
* Bring your game face: If you’re intent on ending 2008 with a win, you’ll need to bring your game face to work every day. The demeanor of the leader sets the tone for the team. If the leader is energized, determined, positive and focused, the team will be too. The leader creates lift or drag. You’ve got seven weeks to lift your team to the mountaintop. No compromise.
So there you have it – a seven-week leadership game plan for winning this Holiday Season. The question again is: what are you going to do to make this the best Holiday Season possible?
A PERSONAL NOTE: My new book, No-Compromise Leadership, has been among Amazon.com’s top 25 “Leadership” books for over a week. It’s been as low as #7 … right behind Marcus Buckingham’s First Break All the Rules. I am both excited and honored to have my book in such esteemed company. Yeah, it’s that cool.
Pass this email on to your business colleagues, managers and friends.
Neil Ducoff, Strategies founder & CEO

gingerbreadman1I just completed a Podcast with John DiJulius, author of What’s the Secret: To Providing a World-Class Customer Experience. The first point John made was about the economy and how he avoids watching, reading and getting wrapped up in today’s gloomy economic news. “I need to stay positive so I can deliver my best to my company and employees.” At no other time does John’s message ring true than this Holiday Season that the news media and analysts are already projecting to be one of the weakest in years. The question is: what are you going to do to make this the best Holiday Season possible?

It doesn’t matter what kind of business you’re in – now is the time to shake off the funk of negative thinking, shift into no-compromise leadership mode and lead your team to a fourth-quarter win. The key words here are, “lead your team.” You’ve got seven weeks to play the business game like you’ve never done before.

Here are some red-hot strategies to make this Holiday Season a winner:

  • Chaos yields to vision: When one voice rises above the noise with clarity, purpose and direction, others listen. There’s no doubt that achieving a win this Holiday Season is going to take more leadership and focus then ever. Now is the time to ratchet up information flow, set incremental daily and weekly targets … and cheerlead your team like you’ve never done before.
  • Systems rule: Too often I hear leaders say, “We already do that,” Unfortunately, their critical numbers tell the truth. Many businesses have systems but fail to turn them on. Accountability and the relentless quest for consistency must be inherently bonded into every system if the desired results are to be achieved. For example, if you have a system for product recommendations and pre-booking, is it “turned on” and running with the precision of a Swiss watch? If not, confront reality, flip the switch and get to work.
  • Go for that 20%: I’ve seen my “20%” theory proven time and time again. It’s simple: there is another 20% in sales and growth waiting for you and your team, so go for it. When you put the excuses, blame, insecurity and blockages aside, you’ll see it and achieve it. You’ve got seven weeks to take it and prove me right. You’ve got nothing to lose by trying. No compromise.
  • Bring your game face: If you’re intent on ending 2008 with a win, you’ll need to bring your game face to work every day. The demeanor of the leader sets the tone for the team. If the leader is energized, determined, positive and focused, the team will be too. The leader creates lift or drag. You’ve got seven weeks to lift your team to the mountaintop. No compromise.

So there you have it – a seven-week leadership game plan for winning this Holiday Season. The question again is: what are you going to do to make this the best Holiday Season possible?

A PERSONAL NOTE: My new book, No-Compromise Leadership, has been among Amazon.com’s top 25 “Leadership” books for over a week. It’s been as low as #7 … right behind Marcus Buckingham’s First Break All the Rules. I am both excited and honored to have my book in such esteemed company. Yeah, it’s that cool.

Pass this email on to your business colleagues, managers and friends.

Neil Ducoff, Strategies founder & CEO and author of No-Compromise Leadership

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